Privacy Policy HQK Capital

1. Introduction

1.1 This Privacy Policy explains how HQK Capital, its subsidiaries, and its affiliates (collectively referred to as “HQK”, “we”, “us”, or “our”) collect and process personal data. HQK is committed to protecting your personal data and ensuring it is used in compliance with data protection laws.

1.2 This policy applies to

“Personal Data” means any data relating to a living individual who can be identified from that data or from other information in our possession. It includes any expression of opinion about an individual and any indication of our intentions or those of any other person in respect of an individual.

2. The Products and Services We Provide

2.1 This Privacy Policy covers the following categories of information that we collect about you when providing the following products and services (collectively, the “services”):

Information we receive through our websites (“HQK Websites”);
Information we receive through our fund-related products (“HQK Products”);
Information we receive through our support, mobile security solutions, or cloud-based services (“HQK Services”).

3. The Types of Personal Data We Collect

3.1 To onboard you as a new customer and manage our relationship with you, we collect:

Basic contact details (first name, last name, job title, company name, email address, phone number, address)

3.2 For administering our business and website, including analysis, testing, maintenance, support, reporting, and hosting of data, we collect:

Name, contact details, IP address, login data, browser type, operating system

3.3 To make enquiries with you to ensure your satisfaction with our services, we collect:

Basic contact details and client records contact history

3.4 For sending you information about HQK Products and marketing communications, we collect:

Name, email address

4. How We Use Your Information

4.1 Your Personal Data may be stored and processed by us in the following ways and for the following purposes:

For ongoing review and improvement of the information provided on HQK Websites
To conduct analysis required to detect malicious data and understand how this may affect your IT system
For statistical monitoring and analysis of current attacks on devices and systems
For in-depth threat analysis
To understand your needs and interests and tailor our marketing content accordingly
For the management and administration of our business
For market analysis
To allow you to use and access the functionality provided by the HQK Products
To assess your application for HQK Products, where applicable
To communicate with you to provide you with services or information about HQK and HQK Products
To comply with and assess compliance with applicable laws, rules, and regulations

5. Disclosure of Your Information to Third Parties

5.1 We may share your Personal Data within the HQK Group for the purposes described above.

5.2 We may also share your Personal Data outside of the HQK Group for the following purposes:

With other trusted businesses or persons for processing personal data on our behalf for the above-stated purposes
With our business partners from whom you or your company purchased the HQK product(s)
With third-party agents and contractors for providing services to us (e.g., accountants, professional advisors, IT and communications providers)
To comply with any legal obligation, or to establish, exercise or defend our legal rights
If we sell our business or assets, your Personal Data may be disclosed to the prospective buyer
If we are acquired by a third-party, your Personal Data will be disclosed to the third-party buyer
Where you are a joint account or portfolio holder, we may disclose your Personal Data to the other joint account or portfolio holder

6. International Transfers of Personal Data

6.1 HQK is a global business. We may transfer your Personal Data to locations outside your country. We will ensure that it is protected and transferred in a manner consistent with legal requirements, such as:

Transferring to countries approved as offering an adequate level of protection for Personal Data
Using contracts based on the ICO’s international data transfer agreement or addendum, or the European Commission’s standard contractual clauses
Other circumstances permitted by law

7. How We Safeguard Your Information

7.1 We have extensive controls in place to maintain the security of our information and information systems. Appropriate controls (such as restricted access) are placed on our computer systems. Physical access to areas where Personal Data is gathered, processed, or stored is limited to authorized employees.

7.2 As a condition of employment, HQK employees are required to follow all applicable laws and regulations, including data protection law. Unauthorized use or disclosure of confidential client information by an HQK employee is prohibited and may result in disciplinary measures.

8. How Long We Keep Your Personal Data

8.1 The duration for which we hold your Personal Data will be determined by:

The purpose for which we are using it
Legal obligations that require us to keep your Personal Data for a certain period

9. Your Rights

9.1 You have certain rights regarding your Personal Data, including the right to access, correct, or delete the information we hold about you. You can also object to or restrict our processing of your Personal Data, and you have the right to data portability. For more information about these rights and how to exercise them, please contact us as described in section 10 below.

10. Contact Us

10.1 If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

HQK Capital

HQK Capital S.àr.l. 2, Place de Strasbourg, L2562, Luxembourg

info@hqkcapital.com

+35269127834

Privacy Policy